Frequently Asked Question

Frequently Asked Question

General Questions

How do I look for accommodation?

Select the arrival and departure dates and the number of people who will stay in the apartment in the search form you find on each page. Then click on “Search”. A list of available apartments will appear on the following page. All apartments displayed on this page are available for the dates selected.

How do I finalize a booking?

After selecting the dates and choosing an apartment from those available, click on "View details". The details of the apartment and the total cost of the stay will appear on the next page. Click on “Book Now” to be redirected to the booking page. It is possible to confirm either by credit card or bank transfer, paying a 30% deposit. For some fare types, such as non-refundable, you will have the option to pay the total in advance.

Are pets allowed in the apartments?

Small pets are welcome in most of our accommodations. We recommend always asking at the time of booking and taking care of them during your stay. We especially ask you not to leave them alone in the apartment for long periods.

Check-in e check-out

You can check in from 3pm to 7pm.

Starting from 7.00 pm, you will be able to access our apartments via self check-in, following the instructions sent via email following the booking confirmation.

You will have time to leave our apartment until 10.00 am.

Is there cleaning provided during the stay?

You are in a tourist apartment and not in a hotel, so normally only a final cleaning is provided which has a cost that varies depending on the type. If you book a stay of 7 nights or more, you will be entitled to a cleaning with weekly linen change. If, however, you are staying for less time, we can always organize an intermediate cleaning with costs and methods that vary based on the apartment you have chosen and the duration of your stay.

Checkin and Checkout

Arrival and departure time

You can check in from 3pm to 7pm.

Starting from 7.00 pm, you will be able to access our apartments via self check-in, following the instructions sent via email following the booking confirmation.

You will have time to leave our apartment until 10.00 am.

Is there cleaning provided during the stay?

You are in a tourist apartment and not in a hotel, so normally only a final cleaning is provided which has a cost that varies depending on the type. If you book a stay of 7 nights or more, you will be entitled to a cleaning with weekly linen change. If, however, you are staying for less time, we can always organize an intermediate cleaning with costs and methods that vary based on the apartment you have chosen and the duration of your stay.

Will there be someone to welcome me?

Most of the apartments provide self-checkin, which means that you will receive instructions via email or Whatsapp and will be able to access the booked apartment independently.

Can I leave my luggage before check-in or at checkout?

Yes, we offer a free luggage storage service for guests staying in our properties at our reception. You can leave your luggage with us both before check-in and after check-out, allowing you to enjoy our island without stress.

Payments and Booking Policy

Is there a deposit to pay to book?

Each apartment has different confirmation rules, depending on the rate plans and booking channel. You will find these details indicated on the apartment booking page

What payment methods are accepted?

We accept various payment methods, including credit/debit cards, bank transfers, and online payments. All details will be provided at the time of booking.

Are there advantages to booking directly?

To reserve your stay directly with us, you can either proceed independently by clicking on BOOK NOW or reach out to us via email, WhatsApp, or phone, and we will furnish you with all the essential details to finalize your booking.

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